About Babtec

Babtec – innovative software for quality. With the intuitive operation, modern technology and future-proof design of our solutions, we enable quality management that goes beyond standard requirements and ensures the long-term success of our customers' businesses.

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>1.250 customers trust in Babtec software
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>240 experts are there for you with their know-how
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30 years project experience to your advantage

Babtec for a World Full of Quality

It’s all around us. We can see it, touch it, sometimes even taste it and smell it. And yet we are only rarely aware that it is deep inside every object. Only when it’s missing, do we immediately notice it. Because without it, our world would literally fall apart. We want it and we need it. We’re talking about quality.

From the smallest screw to a giant machine – only high-quality products enrich our world and satisfy customers’ requirements. The key to high quality is quality management. And that’s where we come into play. For that is our core competence. Our guiding principle is to make the world a little better every day through quality. With more than 200 employees in eight locations, we have been working on this day after day for more than 25 years. We make the Software for Quality.

Our Model for Success

Everything from a single source – that is our concept for Babtec’s all-in-one worry-free solutions. You will find among our employees the top specialists for all areas of quality management and the services that are associated with it. We are not merely a CAQ software company. We are your innovative and reliable partner for optimized quality processes. As equal partners, we develop with you the ideal solution for your company, customized to your needs. We advise medium-sized companies as well as global corporations from all industries, such as automotive, aerospace, consumer goods and medical technology. Our vision is that every company has a quality consciousness for the benefit of people.

Your All-Round Carefree Package

Developing
Die agile SCRUM-Methode: In Stand-up-Meetings wird der Kurs überprüft und gegebenenfalls angepasst.

Developing Our Software

  • The requirements of the market are the starting point for all ideas.
    The innovative ideas of our product managers arise from the inspiration of intensive market observation and ongoing dialog with our customers and interested parties. This allows us to keep our solutions very close to the needs of our users.
  • Thanks to sophisticated design and planning, ideas can be realized.
    Whether completely new developments or further improvements to existing products – our product experts invest a lot of time and passion into our products and ensure that an ingenious idea becomes a feasible product plan.
  • Agile methods in software development ensure efficiency.
    Our software developers program "like world champions" to bring only the best to the market for you in the semi-annual major releases. Our IT experts are fully committed to agility. Using the tried-and-tested SCRUM methodology, the current course can always be adjusted spontaneously so that we never lose sight of the goal. At the end of each sprint, there is a finished item: a new element in one of our software solutions.
Quality Assurance
ISO 9001:2015

Quality Assurance at Babtec

  • ​​​​​​The quality assurance of our software is not an optional extra for us, but a duty.
    Our software testers, who do nothing but test our software day in, day out to ensure the best possible quality, are an integral part of software development. In doing so, we are guided by the globally recognized standards of the International Software Testing Qualifications Board (ISTQB®). The certification of our testers according to the ISTQB standard guarantees a systematic and structured approach to software testing during all phases of development.
  • We use a QM system and are certified to ISO 9001:2015 ourselves.
    Using a quality management system is likewise obligatory for us, so that our processes are constantly being further developed, always with the customer and a specific goal in mind. Babtec is certified in accordance with ISO 9001:2015​​​​​​​ and fulfills all the requirements of the rules established by the German Institute for Standardization (DIN) on the fundamentals and terminology for QM systems. This means that our products achieve the best possible quality.
Communication
Blick in unsere Zentrale in Wuppertal

Contact with Customers and Interested Parties Is Important to Us

  • We are personally on site for our customers and interested parties in the Babtec branches.
    Our Babtec team in the branch offices will welcome you with a smile on their faces. Whether it's a non-binding presentation of the software solution or an ongoing project - thanks to our numerous offices in different regions and countries, we are also there for you personally in your region.
  • We create communication channels to keep in touch with you and inform you about new developments.
    We do everything we can to keep you up to date. We will show you how you can make the best use of our software for your company and organize exclusive on-site and online events where you can get to know us and our products better.
Implementation
BabtecQ in der Praxis

From Implementation to Support: Always There for You

  • A project manager accompanies the entire software implementation process.
    Implementing a QM system is not always easy. As we are aware of this, a project manager accompanies the entire process of introducing your Babtec products into your company. Our software is linked to your IT landscape (e.g. ERP, SAP, CRM) and the installation and customizing are carried out. We train your employees in the use of the software and you are supported by your Project Manager and his team right through to the successful use of your QM software. 
    We have various services relating to the software solutions up our sleeves for you on an ongoing basis.
  • In addition to further training courses and the Babtec Academy, our services for our customers naturally also include maintenance and support.
    Our software and services are as changeable as the world of business and production - we help you to keep your quality management just as up to date as your production. Customer requests submitted to the support team or derived from inquiries are considered together and implemented where possible and with priority. Our success model is therefore not a linear, but a cyclical sequence of processes, which also have only one goal for us: to become a little better every day.
Developing
Quality Assurance
Communication
Implementation

Developing Our Software

  • The requirements of the market are the starting point for all ideas.
    The innovative ideas of our product managers arise from the inspiration of intensive market observation and ongoing dialog with our customers and interested parties. This allows us to keep our solutions very close to the needs of our users.
  • Thanks to sophisticated design and planning, ideas can be realized.
    Whether completely new developments or further improvements to existing products – our product experts invest a lot of time and passion into our products and ensure that an ingenious idea becomes a feasible product plan.
  • Agile methods in software development ensure efficiency.
    Our software developers program "like world champions" to bring only the best to the market for you in the semi-annual major releases. Our IT experts are fully committed to agility. Using the tried-and-tested SCRUM methodology, the current course can always be adjusted spontaneously so that we never lose sight of the goal. At the end of each sprint, there is a finished item: a new element in one of our software solutions.

Quality Assurance at Babtec

  • ​​​​​​The quality assurance of our software is not an optional extra for us, but a duty.
    Our software testers, who do nothing but test our software day in, day out to ensure the best possible quality, are an integral part of software development. In doing so, we are guided by the globally recognized standards of the International Software Testing Qualifications Board (ISTQB®). The certification of our testers according to the ISTQB standard guarantees a systematic and structured approach to software testing during all phases of development.
  • We use a QM system and are certified to ISO 9001:2015 ourselves.
    Using a quality management system is likewise obligatory for us, so that our processes are constantly being further developed, always with the customer and a specific goal in mind. Babtec is certified in accordance with ISO 9001:2015​​​​​​​ and fulfills all the requirements of the rules established by the German Institute for Standardization (DIN) on the fundamentals and terminology for QM systems. This means that our products achieve the best possible quality.
ISO 9001:2015

Contact with Customers and Interested Parties Is Important to Us

  • We are personally on site for our customers and interested parties in the Babtec branches.
    Our Babtec team in the branch offices will welcome you with a smile on their faces. Whether it's a non-binding presentation of the software solution or an ongoing project - thanks to our numerous offices in different regions and countries, we are also there for you personally in your region.
  • We create communication channels to keep in touch with you and inform you about new developments.
    We do everything we can to keep you up to date. We will show you how you can make the best use of our software for your company and organize exclusive on-site and online events where you can get to know us and our products better.

From Implementation to Support: Always There for You

  • A project manager accompanies the entire software implementation process.
    Implementing a QM system is not always easy. As we are aware of this, a project manager accompanies the entire process of introducing your Babtec products into your company. Our software is linked to your IT landscape (e.g. ERP, SAP, CRM) and the installation and customizing are carried out. We train your employees in the use of the software and you are supported by your Project Manager and his team right through to the successful use of your QM software. 
    We have various services relating to the software solutions up our sleeves for you on an ongoing basis.
  • In addition to further training courses and the Babtec Academy, our services for our customers naturally also include maintenance and support.
    Our software and services are as changeable as the world of business and production - we help you to keep your quality management just as up to date as your production. Customer requests submitted to the support team or derived from inquiries are considered together and implemented where possible and with priority. Our success model is therefore not a linear, but a cyclical sequence of processes, which also have only one goal for us: to become a little better every day.

Our Story

At the beginning of every success story is a person who has a vision – and the courage to realize it. Someone who does not listen to the pessimistic prophecies that are always heard where people are planning something extraordinary. Someone who unwaveringly pursues an innovative, perhaps even revolutionary goal is needed to create something truly new. That someone is Michael Flunkert – who founded Babtec Informationssysteme GmbH in 1994 and has been putting his heart and soul into the company together with Waios Kastanis since 1995.

Timeline with the most important milestones of the Babtec story

Travel With Us Into the Company History of Babtec

2022 | Foundation of Babtec Schweiz AG, Babtec Information Systems España SLU and the Frankfurt am Main branch office
Gruppenbild vom spanischen Babtec-Team
The Babtec team was not the only ones who were delighted – because the newly acquired colleagues from Spain were already familiar with Babtec as a long-standing partner.

After several offices in Germany and branches in Austria and Spain, Babtec founded a subsidiary in Switzerland in 2022. Through Babtec Schweiz AG, closer on-site support for Swiss customers and interested parties was expanded.

With the acquisition of the Spanish company BB Software Balear, Babtec also expanded its expertise in software development and gained 16 motivated colleagues for the team.

In addition, a further office was opened in Germany, creating a regional contact point for customers and interested parties in Frankfurt am Main.

2021 | Expansion of management & new mission statement

In order to continue to meet the growing demands of the market, the two managing directors Michael Flunkert and Waios Kastanis brought in reinforcements from within their own ranks in 2021: an important step was to expand the management team with additional members and thus valuable expertise. The first official act of the new management team was to develop a new mission statement.

2019 | Release 7 & 25th anniversary

In spring 2019, release 7 was made available to users, which represented a decisive development in terms of intuitive user-friendliness thanks to a new operating concept with customizable interfaces. Release 7 also included many technical innovations, such as the first CAD integration developed in-house.

Babtec also celebrated its anniversary in 2019: 25 years after the company was founded, over 1,200 customers in 34 countries and 10 languages strengthened their quality with solutions from Babtec.

2017 | Expansion of the premises at the Wuppertal headquarters
Office space at the Babtec headquarters in Wuppertal
Our colleagues felt very comfortable in the modern offices at the Wuppertal headquarters right from the start.

In order to keep pace with growth and provide sufficient space for our numerous employees, the Wuppertal headquarters in the villa and the neighboring former factory of the Tuffi-Werke were expanded in 2017 by a further 30 workstations for the Wuppertal office as a point of contact for our customers in Northern and Western Europe.

2016 | Provision of the cloud-based platform BabtecQube

After several fully integrated new modules, such as FMEA and preventive maintenance, which made QM more effective and user-friendly for various users, BabtecQube, a cloud-based platform for exchanging quality data and networking with quality partners, was finally launched in 2016 – with numerous companies now registered.

2013 | Foundation of the Dresden office & move to the new headquarters in Wuppertal
Babtec company building in Wuppertal
Babtec's head office in Wuppertal has been located in this office building since 2013.

A branch office was opened in Dresden in 2013 in order to be on site for customers and interested parties in eastern Germany. Due to continuous growth, our colleagues in Wuppertal also needed more space and therefore moved into the new head office on Clausenstrasse.

2011 | Foundation of the Wels office, relocation of the Sulzbach office to Villingen-Schwenningen & Release 6
Design of office space at other locations
Photographs from past years at Babtec gave the new offices a personal atmosphere right from the start.

In order to ensure seamless support and the best service for the growing number of customers in Austria, a branch was established in Wels, Austria, in 2011. In addition, after a stopover in Rottweil, the Sulzbach branch moved to a spacious new building in Villingen-Schwenningen – where it can still be found today.

There was also news regarding the quality software in 2011: Babtec took a significant step forward with the provision of Release 6. With this release, the BabtecQ software already included numerous modules that were based entirely on .NET technology for the first time.

2005 | Expansion of the premises at the Wuppertal headquarters

The now almost 30 employees at the head office found their new working home in a magnificent Wilhelminian-style villa in the Barmen district of Wuppertal. With its stucco ceilings and beautiful façade, it is still a reminder of the old wealth of the city on the Wupper. However, the new premises turned out to be too small sooner than expected. From 2005 onwards, further rooms were therefore successively rented in the neighborhood.

2002 | Relocation of the Sulzbach office to Rottweil & provision of the Q.Agent

The office, which was founded in Sulzbach in 1998, moved to Rottweil in 2002.

Babtec also provided the Q.Agent tool for active quality management, for example to automatically inform the people involved by e-mail in the event of repeat errors.

2001 | Partner contract with BB Software Balear S.L. in Mallorca

A special step for the company was the partnership with a research and development department in Palma on Mallorca in 2001. Together with the Spanish colleagues from BB Software Balear S.L., new ways and possibilities for digitalized quality management were researched and tested from then on.

2000 | Relocation of the company headquarters to Wuppertal & provision of the Q.Manager

As both managing directors are true local patriots of the Bergisches Land region, the decision was made to move the headquarters from Solingen to Wuppertal rather than the perhaps more obvious alternatives of Cologne or Düsseldorf: In the millennium year 2000, the move to Wuppertal took place, as the cradle of early industrialization exactly the right place for visionary ideas and the courage to innovate.

As early as 2002, Babtec also offered one of the first CAQ tools on the market with its Q.Manager software add-on, which automatically provided browser-based QM information.

1998 | Foundation of the Sulzbach office

Continuous growth characterized the first years of the young company. The software development team was gradually expanded, allowing new products to be presented to the market at regular intervals. Like the computer industry in general, Babtec also flourished in the second half of the 1990s. This was reflected not only in a wide range of products, but also in the number of customers and employees.

Everyone involved realized early on that the future of quality management could not be shaped alone, but rather with highly motivated employees who shared the same values and a partnership at eye level with customers. For even better and more personal cooperation with users, a second office was established in Sulzbach for southern Germany as early as 1998.

1994 | Foundation of Babtec Informationssysteme GmbH in Solingen
Michael Flunkert and Waios Kastanis at a trade fair
Babtec Managing Directors Michael Flunkert and Waios Kastanis

Business economist Michael Flunkert founded Babtec Informationssysteme GmbH in Solingen in 1994. Even then, Babtec's founding father did not want to be satisfied with the present, with what was currently possible. He looked far ahead and saw what could be possible. Shaping the future of quality management was to become the motto of the young company.

But for all its visionary charisma, a company also needs a man of practice, someone who has experience in dealing with customers and knows how to read and understand the markets. Flunkert found such a partner in the sales professional Waios Kastanis, whom he was able to recruit for the company in its founding year. Kastanis already had management experience from his work for softmetal GmbH within the Thyssenkrupp Group and extensive industry knowledge from his involvement in an ERP software company. The cooperation in the management team resulted in a dream team that together represented everything a successful company needs: visionary ideas in harmony with practical market, industry and sales expertise. The foundation was laid for dynamic development and steady growth.

With just four employees, the company started work and was the first to launch a product for visualized inspection data acquisition that set new standards. The use of multimedia technologies for visualized inspection processes was an innovation that is now standard in the CAQ sector. Babtec was one of the first companies to use these techniques in a quality assurance context and was therefore able to make a significant contribution to the introduction and further development of this innovation.

Portrait of Charles Babbage

A Name Steeped in History

In Babtec’s company name, a man has gained recognition for his life’s work – a man who made possible the later development of the computer. Charles Babbage, a 19th-century English mathematician, philosopher and inventor, produced a highly innovative pioneering achievement with the design of his calculating machine, the “Analytical Engine”. This progressive genius of the early history of computers is our role model. We too would like to courageously forge new paths and help our partners on their way to excellence.

Would You Like to Get to Know Us Better?

Together at the round table: Babtec employees develop through freedom and take responsibility. Our Philosophy A quality consciousness for the benefit of people: This vision motivates us every day! Management Our Management Visionary, quality-conscious, cooperative: Get to know the management of the company. Unsere Aktivitäten im sozialen Bereich Social Responsibility You can read more about our social commitment as a company here.
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