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Companies are constantly faced with new challenges – just look back at the effects of the Corona pandemic or the extreme weather events of recent weeks and years, or consider the ongoing issue of the shortage of skilled workers. There are also individual business decisions which sometimes have a... continue reading
Processes form an integral part of management systems – it is not for nothing that standards such as ISO 9001 set requirements for dealing with processes. However, structured process management is also an important prerequisite for a company's success outside of issues relating to standards and... continue reading
Perhaps the problem in dealing with opportunities is best illustrated by the example of ChatGPT, the colossal impact of artificial intelligence on everyone. While some are downright euphoric about the new possibilities, others react almost panic-stricken with demonization. Should we now agree with one... continue reading
Turnover, complaint rate, on-time delivery – key figures like these have become an integral part of modern (quality) management: After all, they make it possible to measure the quality of products and processes in a comprehensible manner and thus to continuously improve them. However, not everyone... continue reading
Quality is not a product of chance: it results from all employees working together. This is only possible with the right working conditions. To actively bring the company's quality standards to life, suitable tools are also required. ... continue reading
For many, if not all, companies, quality is probably an obligation that must be fulfilled. However, the understanding of quality should go beyond traditional areas of quality management such as certifications and audits, laws and customer specifications and rather see quality as a great opportunity. ... continue reading
