Incoming goods inspection is an obligation that can have huge time and financial costs for many companies. Depending on the delivery, a fault in the goods can result in high costs being incurred. Babtec is now offering a simple and time-saving solution to this with a revolutionary module.
After weeks of waiting for delivery, an urgently needed add-on part from abroad has finally arrived. It was ordered in a large quantity and has been planned in for further production. In order to be able to make warranty claims, the obligatory incoming goods inspection, in line with the German Commercial Code (HGB), is carried out at delivery and shows that there are huge faults in the supplied goods. A time and cost-intensive process of reversing the transaction begins. Weeks pass, wasting valuable time, until the replacement delivery comes...
This is the worst-case scenario for incoming goods, or is close to it. The risk that goods of inadequate quality are delivered is at particular danger of increasing when industrial companies work together in a global supply chain. Only the inspection according to internal guidelines, based on sophisticated testing plans, ensures certainty on the quality of the goods supplied.
Companies are trying to minimize the risk of a defective delivery in order to avoid paying unnecessary logistics costs for sending faulty goods and losing time in providing replacement deliveries. To achieve this, they rely on tried-and-tested methods that focus on the outgoing goods inspection at the supplier. The method for the outgoing goods inspection which is to be completed by the supplier, for example, can be set down in an agreement between the supplier and customer. The supplier reports the inspection results recorded to the customer directly. People are keen to keep to regulations like these, within the scope of the quality assurance agreements. Another option is to commission neutral inspectors, who record the relevant inspection features on the supplier’s premises and then transfer the inspection results directly to the customer. In both of these cases, the customer can get an overview of quality using the reported inspection results, even before the goods are dispatched. The risk of a faulty delivery can thus be minimized significantly. However, the costs for deploying neutral on-site inspectors and for the complex flow of information between all parties involved represent a drawback here.
As various partners are involved and due to the individual nature of the relevant inspection tasks, currently only a small proportion of the tasks that need to be done can be processed automatically. Often, a check needs to be done completely manually, and results are either reported back to the customer late or not at all. There is a huge potential for improvement here offered by the possibilities of digitalization which are now available. A digital information flow, automated as far as possible, between customers and suppliers improves communication and saves on both time and costs. Babtec Qube provides the right tools in the cloud for this cooperation across companies. The new Qube.CHECK also supports this.
With this tool, the supplier is provided with inspection orders for processing easily and securely via the cloud. With the help of the browser-based software solution from Babtec, the supplier can execute the inspection of goods requested by the customer in their own outgoing goods department. The software takes you through the inspection step-by-step, so that the inspection tasks the customer wants to be carried out can be executed flawlessly and in full.
The result of the inspection is sent to the customer digitally and is available to both parties in the cloud immediately and for the long-term. The customer can use the received data as a basis for deciding how the order should proceed. Thus, the time-consuming incoming goods inspection process is transferred from the customer’s incoming goods department to the supplier’s outgoing goods department. The advantages are obvious: Faults are discovered before the goods leave the supplier’s premises. Unnecessary logistics costs for dispatching faulty goods and losing time with replacement deliveries are thus avoided.
The Qube.CHECK can also be implemented within a single company. For example, it can be used as a mobile inspection station for inspecting large components, even if there is no power supply or network connection. Inspection data can be recorded immediately online or offline on a tablet or smartphone, using the inspection order, and used for an inspection decision. Qube.CHECK can thus be applied in a huge range of scenarios, covering offline incoming goods inspections on the company’s own premises, or implementing simple checklists for monitoring standards and guidelines and quality approval of assembly services as well as other services performed externally. Qube.CHECK authoritatively promotes the digitalization of internal and external quality processes and thus enables an entirely new understanding of quality within the quality supply chain.
The digitalization and networking of processes across company boundaries constitute some of the major challenges for modern quality management. Global supply chains and an increasing supplier share in manufacturing products mean that new directions must be taken in successful partnerships between customers and suppliers.
Babtec Qube is a cloud-based platform which you can use to link your company with your business partners to ensure that quality processes are digitalized for all companies in the chain. Business partners who are not using Babtec software work with you via a free web program, which they can access any time via their web browser. This means that all partners can be directly connected to your CAQ system.