Quality gives you that critical competitive cutting edge. Customer Satisfaction is the primary objective of all activities associated with quality management. Not only do your customers expect to receive products of a very high standard of quality, but the quality of your services counts as well. Fast reaction times, reliable information and effective corrective measures reassure your customers.
Complete and correct quality data throughout your entire value-adding process is basic for quality services. The generation of management information from quality data is one of the fundamental tasks of today's CAQ systems. This is the only way of ensuring that the right decisions are made, and that measures taken in the interests of the continuous improvement process lead to successful results.
Audit Management with Babtec.AUDIT
Babtec.AUDIT supports you professionally from planning and preparing via executing your audits up to analyzing and announcing the results.
Task Management with Babtec.AM
The task management consists of tools for planning, management, tracking and implementing assignments - through the entire company. Babtec.AM provides support for scheduling tasks and creating clear responsibilities.
Centralized Supplier Assessment across all areas with Babtec.LC
Offering comprehensive assessment and classification of your suppliers, the Babtec.LC supplier cockpit helps you to recognize risks, to develop sustainable supplier relationships and to prevent the costs arising from insufficient supplier performance.
Action Management with Babtec.MM
The necessary sustainability and transparency for continuous improvement can be achieved only if you centrally manage and track actions for all the processes. Babtec.MM collects all the solution attempts that are being developed company-wide in the framework of the continuous improvement process.
Paperless Document Management with Babtec.DOK
Operative integrated management systems place particular demands on the management of documents. By paperless management and distribution, you efficiently ensure that your documentation costs a minimum of time and effort.
Qualification and Training Management
Document, plan and manage employee skills and training courses with the Qualification and Training Management – all in line with ISO 9001:2015.
Complaints Management with Babtec.REK
With the consistent analysis of complaints, you significantly reduce costs and increase the satisfaction of your customers. Use the 8D method supported by Babtec.REK to quickly react to problems and initiate effective corrective actions.