The necessary sustainability and transparency for continuous improvement can be achieved only if you centrally manage and track actions for all the processes. Babtec.MM collects all the solution attempts that are being developed company-wide in the framework of the continuous improvement process. The actions themselves are defined decentrally in the respective module, e.g. in complaints management or FMEA. Orientation is simple: you reach the origin of the respective action with a click of the mouse. Whether executed immediate actions, implemented permanent corrective actions or preventive actions – your collective knowledge is available at a central location.
Any number of tasks, including responsibilities and deadlines, can be defined for the detailed planning of an action. With the Babtec.AM central task management, they are automatically forwarded to the responsible users, and the compliance with defined deadlines is being monitored. With the help of the intranet, you can easily involve all the required employees in the action management process. In the company-wide Q.Manager information portal, actions and the corresponding tasks can also be processed without direct access to Babtec.Q.
Babtec.MM monitors the effectiveness of initiated actions, thereby meeting the requirements of current standards. For a comprehensive documentation of actions, you save any type of document, e.g. Word or PDF files, directly to the action in the Babtec.Q database or you link the external storage location. Use the powerful management analyses of Babtec.Q to document the effectiveness of initiated actions based on key performance indicators, e.g. the cost per action.